Complaints & Safeguarding
Start your care business meeting compliance.
- Home
- Services
Meet changing regulatory compliances
Our Complaints & Safeguarding services offer crucial support in safeguarding investigations, particularly beneficial for small providers who may struggle with impartiality. We provide an independent, external investigation process following safeguarding referrals, and we accompany you in safeguarding meetings with the Local Authority. These meetings can be daunting, but our experienced consultants offer reassurance and valuable support.
Our track record reflects success in reducing service suspension durations after safeguarding concerns and expediting the lifting of embargos. Trust us to navigate the complexities of safeguarding, ensuring a swift and fair resolution while safeguarding the well-being of those under your care.
Address Escalations the Proper Way
Care industry is a service business. It is quite normal that we get escalations. They also provide us an opportunity to optimise efforts and delight clients. BhasCare can guide you with typical areas where customers have repeatedly expressed shortfalls. You may preemptively ensure service quality of benchmark standards and serve clients better.
Frequently Asked Questions
You should immediately raise your concern with the care provider. If the issue remains unresolved, contact the local authority or the Care Quality Commission (CQC) for further guidance and support.
Safeguarding involves protecting vulnerable individuals from any form of abuse or neglect. This can include physical, emotional, or financial harm, as well as instances of exploitation or discrimination.
Look for unexplained injuries, sudden changes in behaviour, signs of fear, withdrawal, or sudden financial difficulties. Any unexplained or sudden changes should be investigated promptly.
We work closely with care providers to establish robust safeguarding policies and procedures, conduct regular training for staff, and perform comprehensive audits to ensure compliance with all safeguarding regulations.
Book Now
Get a FREE Consultation
Engage BhasCare to discuss your idea and challenges in running a care business in UK. We shall revert appropriately.
